Rules & Regulations Effective January 2009

1.All water delivered by the District to its Customers shall be metered through water meters. The District will check, inspect, change, or adjust the meter at the discretion of the District. Customers shall not open meter boxes for the purpose of turning the water off or on unless special permission has been granted, or in the case of emergency. At no time are Customers authorized to tamper with the operation of the water meter There are to be no sprinkler supply valves installed inside the meter barrel. The District shall assume the responsibility and expense of the operation and maintenance of the meter.

2.Should a meter fail to register at any time, the water delivered during such a period shall be estimated on the basis of previous consumption. In the event a meter is found to be recording less than 97 % or more than 103 % of accuracy, the District may make such adjustments in the consumer’s previous bill as are just and fair under the circumstances. The District reserves the right to estimated water consumption according to the previous year’s usage for any month.

3.All damage, lack of accessibility, or injury to the District’s pipelines, meters or to the material of the District on or near consumer’s premises, caused by any act of neglect of the consumer shall, at the discretion of the District, be repaired at the consumer’s expense. It is the resident’s responsibility to ensure that meters are accessible to District personnel at all times to include but not limited to removing overgrown landscaping, vehicles, unlocking gates and fences, and securing all animals away from the meter.

4.The District shall use reasonable diligence to provide continuous water service to its customers and shall make a reasonable effort to furnish them with a clean, pure supply of water, free from injurious substances (see also Item #12).

5.The District shall not be held liable for damages to any water user by reason of any stoppage or interruption of his/her water supply.

6. Consumer Metered Rates and Charges

The following rates shall be charged monthly to each meter and consumer unit, a consumer unit being defined as a single unit dwelling, store, service station, church, school, café, factory, shop, processing plant, or other business establishment or concern which may be supplied with potable water for domestic purposes:

Customers moving into new homes who fail to notify the District for installation of a meter or meters, or who are without meters, either due to failure of notification or delays in installation, will be charged an estimated amount based upon the highest charge made to Customers in the subdivision having approximately the same amount of lawn space and water use during the same period. When conditions are such that services supplied through one or more meters to more than one consumer, the owner of the property where such meter or meters are installed, shall assume full responsibility for payment for all water delivered through said meter or meters.

7.Statements covering the charges shall be issued and forwarded to Customers monthly and shall be due on the last day of each month. Any consumer who neglects, fails, or refuses to pay his water bill or all other obligations due the District, by the last day of the month in which the bill is sent shall be charged a late charge of $7.50 per month, on the delinquent bill and the District may discontinue service to said Customers upon notification. Service disconnection will occur when the bill or any portion thereof becomes 60 days delinquent. The District’s employees shall have the right to come upon the premises of said consumer and make such excavation or do such work as may be necessary to disconnect or upon payment of amounts owed, reconnect the water service and the delinquent consumer shall pay a fee as set forth by the Board for such work, which fee is presently $25.00. In addition the District may, at its option, require a security deposit in the
amount of up to $100.00. This security deposit may be refunded after one (1) year if the consumer has not incurred any late charges. A copy of the disconnection and shut off procedures is vailable for review at the District office.

8. Any consumer moving or wishing to temporarily discontinue service shall notify the District so that the meter can be read for a final billing. Failure by the consumer to contact the District for discontinuation may result in the continued billing; Contact by the title company is for final bill estimates only and does not constitute the required notification by the consumer.

9. The owners of property within the District shall be ultimately responsible to pay all fees and rates, the security for which shall be the property itself. Renters will not be able to apply for service individually. The property owner must have the account in their name.

10. Any consumer paying a water bill with a check that is returned by his/her bank for insufficient funds or any other reason shall, at the discretion of the District, be charged a $20.00 service charge. If a consumer has had two return checks, the District reserves the right to make an account “Cash Only”. The District is now accepting electronic credit or debit card payments. The District is also accepting online payments with a fee that is assessed at the time of payment. The District may take whatever other legal action is necessary to ensure payment of amounts owed. If an account must be given to a collection agency the District reserves the right to assess all collection fees including attorney fees.

11. Service Connection Charges

New Service Connection

Any party desiring to obtain a supply of water from the District shall make application with the District and pay a hook up fee & water availability fee based upon size and connection. The schedule of such fees may be obtained from the District at the time of application. In addition an applicant or developer (in case of new subdivision) shall supply all materials and labor for such connection including Type “K” copper tubing from water main to meter, yoke, meter box, cover and lid and necessary fittings. The District will supply the meter only. The meter box is to be situated between the curb and the sidewalk if any at 1” above grade level away from the drive approach. The complete installation must meet District specifications a copy of which may be obtained at the District office, or water will not be turned on. A $10.00 fee per lot will be charged to developers for water used for construction purposes prior to the meter being set, no lawn irrigation is allowed
without a meter being set and a backflow prevention device installed per Plumbing Code (Item #12). The applicant or developer will be responsible for any expenses incurred in the repair of any damage to any part of the installation prior to occupancy of the premises. All construction water shall pass through a jumper and dual check valve setter. No hoses will be allowed in the meter barrel due to backflow hazards.

Existing Service Connection

In the event an applicant’s premises have been served water prior to his application for service, the meter is in place, and all service charges against the premises have been paid, the applicant shall pay a new account set-up fee of $10.00.

Cross Connection Control and Backflow Prevention